MIS reports are one of the most important parts of any business. It gives you a complete idea of how a business works. The full form of MIS is Management Information Systems. It gives you the overall idea about the management.
This is a complete guide where we will go through how you can use these reports for your benefit. We will learn more about the reports and types of MIS reports.
Let’s begin.
What is MIS Report in Business?
Management Information Systems (MIS) reports are one of the most important tools for businesses. It’s available for all businesses. However, since we are a logistics company, we will focus on logistics businesses and how MIS reports can help them.
Without wasting any further time, let’s get to what are these. They help collect, process, arrange, and present data in a clear format. These reports are very helpful in many ways. One of the core ways these reports are useful is in the decision-making by providing managers.
It gives you a complete idea on what are the management-level stuff that you should keep in mind.
In simple terms, we can say that an MIS report compiles data from different sources and presents it as tables, charts, graphs, and other similar to-read ways.
For a complex business, it’s very important to understand all these in the simplest way possible.
Types of MIS Report in Logistics
There are several types of MIS reports for different purposes in logistics. Here are some of the most common ones:
(a) Financial Reports
Financial reports help understand a logistics company’s financial health. As the name says, it includes the most basic thing needed for the company that is related to their finances. It will not only include income statements, and balance sheets, but it will also give you the complete cash flow statements.
Moreover, it’s not limited to the taxation finance., It can also help you in tracking revenue, expenses, profits, and losses. With this data, you can not only know how you can make financial decisions, but it gives you a brief idea of how you should increase the assets.
(b) Operational Reports
Operational reports give insights into the daily activities of a business or any other business that you’re doing.
It gives you a basic idea of the operations that are happening in your company. For instance, if take the logistics example, it will cover shipment tracking, fleet management, truck management, and warehouse operations.
If you integrate it with business management software, you will get maximum benefits out of it. For instance, Bharat Software Solutions provides truck management, fuel management, and much more. With these reports combined, you can get the maximum out of it. Now, you can use these to give you an idea about the operations.
(c) Sales and Marketing Reports
Sales and marketing reports show the performance of sales teams and marketing campaigns.
They include data on sales volumes, revenue, customer acquisition costs, and conversion rates. You will need these sales and marketing reports.
Sales and marketing reports are very important for a few industries. However, if you’re not spending enough on sales and marketing, you won’t necessarily need these reports. So, it depends on how much these reports are important for you. It’s highly recommended to tally it with the financial reports that we discussed in the first place to get an idea about the marketing spend.
(d) Human Resources Reports
HR reports focus on employee-related data. If you have HR software, they are very much important for you. These reports will give you a complete idea about the staffing and other activities happening in your organization.
They include information on staffing levels, performance, attendance, employees, and turnover rates.
These reports help HR managers make decisions about hiring, training, and retaining employees. For example, an HR report might show high turnover rates among drivers due to some reason. So, you can use some software and use the decisions to ensure that the delivery is better and faster. The same happens with others. If a certain position is filling up fast or the workers are demanding a high salary, you can work on it.
(e) Customer Service Reports
Data about customers is of utmost importance as it should include the number of complaints, response times, resolution rates, the rating at which the customers were satisfied, mode of communication, and feedback scores.
There are many other things that you need to keep in mind over here. The customer service is the most important factor of any business.
Without proper customer service, you will lose money back and forth. So, you need to ensure that you’re getting the right number of services. For that, reports are very much useful.
You can use these reports to track the number of complaints and improve the company at that level. For instance, if you’re getting more complaints about a specific product, you can change that product.
(f) Projects/Inventory Management Reports
Project management reports are mostly useful when multiple projects are going on in the same company. For an IT company, this is one of the most useful reports you will ever come across. With this, they can know how many reports are going on in their company.
It’s of utmost importance to know how many projects are going on and how you as a manager should treat them. It further gives you a brief idea about everything you need to know about the projects. In this way, you can make the best out of the MIS reports.
For other businesses, there is a similar report for the management of inventory. Usually, in most cases, these two reports are not equally available. One of them is only present as you don’t need both of them.
Inventory management is applicable for many businesses such as eCommerce as well as it’s useful for other organizations such as logistics. In these industries, the investors are used, and you should ensure that these investor’s management reports are submitted to you daily or regularly.
Some of the most frequent types of MIS reports found in businesses are the summary reports:
Trend Reports | Exception Reports | On-Demand Reports |
Financial Reports | Inventory Reports | Sale Reports |
Budget Reports | Production Reports | Cash Flow Statements |
Funds Flow Statements | Budgeted & Actual Profit Report | Machine Utilization Report |
Predictive Reports | Report On the Ideal Time | Abnormal Loses Report |
Cost Reports | Statistical Publications | Orders In Hand Reports |
Final Words
To conclude, this is how you can get started with MIS reports. MIS reports are the key to finding out insights about the management going on in your company. It gives you a complete idea about how you can proceed using these reports.
There are many other types of MIS’S reports that you can keep in mind depending on which business you’re into. However, these are the core reports that you should keep in mind. It’s highly recommended to regularly check these reports and make the decision accordingly.
Rishit Bhatt is a content strategist and a professional writer with a keen interest in technology and tech-enabled businesses. He aims to help businesses integrate tech into their on-premises infrastructure with technical documentation and helpful articles.