Freight Brokerage Businesses Management
If you have just started your freight brokerage business, it might take a lot of time to get bigger and scale up your business. However, with Bharat Software Solutions (BSS), you can easily get started and boost your business. In this guide, we are going to see what is commission business management, which is also known as freight brokerage business management. Therefore, we will see a couple of modules that are included in the software.
Overview of Freight Brokerage Business Management
Freight brokerage business management is a complete process of coordinating the movement of goods from one location to another using various modes of transportation.
A freight broker, or freight brokerage, acts as an intermediary between the customer and the carrier, helping to match available shipments with available transport capacity. The goal of freight brokerage software is to provide efficient, cost-effective, and reliable shipping solutions for customers. The brokerage management process typically begins with the customer contacting the broker with a shipment request.
The broker then evaluates the shipment, including the type of goods, origin, destination, and delivery time frame. Based on this information, the broker selects a carrier from its network of approved carriers and arranges for the shipment to be picked up and delivered. Throughout the shipment process, the broker monitors the delivery and communicates with both the customer and the carrier to ensure the shipment is delivered on time and in good condition.
The broker also handles any issues that may arise, such as changes in the shipment schedule or issues with the delivery. Therefore, you might have to talk to a lot of people if there are any problems with the delivery you have. We will later see how BSS can help with this.
Freight brokerage business management requires a strong understanding of the transportation industry, including transportation regulations, carrier capabilities, and market trends.
As a commission agent, you must also have strong communication and negotiation skills, as you are often responsible for negotiating rates and terms with carriers.
How Software Helps with Commission Business Management?
The brokerage transport software can greatly assist with commission business management or freight brokerage by automating and streamlining various tasks and processes. Here are some ways software can help:
(a) Carrier Management
The business management software can help manage the network of carriers, including tracking their availability, capacity, and performance.
(b) Load Matching
You can quickly match available shipments with available carriers, reducing manual effort and improving efficiency.
(c) Dispatching
The user will get real-time updates on delivery status.
(d) Invoicing and Accounting
The software can generate invoices and track payments, simplifying accounting and reducing the risk of errors.
(e) Reporting and Analytics
The software can provide comprehensive reports and analytics on business performance, allowing for better decision-making and strategic planning.
(f) Customer Relationship Management (CRM)
Managing customers is a super easy task with the software. It includes tracking customer history, providing quotes, and managing customer communication.
(g) Document Management
You can manage important documents, such as contracts, invoices, and shipment details, improving organization and reducing the risk of errors.
(h) Advanced Features
Now, these are just the basic features that you will get. There are three most important features that you will need in the software, and Bharat Software provides all of them.
Truck Hiring Management
Truck hiring management with software refers to the use of software to manage the process of hiring trucks for transportation of goods. The software can help with various aspects of truck management, including:
(a) Fleet Management
BSS helps you manage company’s fleet of trucks, including tracking their availability, maintenance schedules, and costs. It includes all types of fleet including part-truckload and full- truckload.
(b) Booking and Dispatching
The software can handle booking and dispatching of trucks, reducing manual effort and improving efficiency. You can check the availability, schedules, and performance of each driver.
(c) Reporting and Analytics
Lastly, you can also get reports and analytics of drivers or trucks.
(d) Client Relationship Manager
A client relationship manager (CRM) in Bharat transport management system (BTMS) can greatly benefit you by helping manage and improve customer relationships. Here are some ways a CRM can help:
(e) Customer Information Management
You get the details of your customers, including their contact information, history, and preferences.
(f) Quoting
The CRM can provide quick and accurate quotes to your customers, improving the speed and efficiency of your sales process.
(g) Customer Communication
You can manage communication with your customers, including sending updates on shipments, responding to inquiries, and following up on sales leads.
(h) Customer Segmentation
BSS can help segment your customer base, allowing you to target your marketing and sales efforts more effectively.
So, we can say that you will get all the things you need to manage your customers, regardless of whether you have 100 or lakhs of customers. This applies to all businesses. You can easily manage them through BSS modules.
The Complete Business Solution Suite
It is always recommended to have a complete business solution suite, and BSS offers just that. It integrates all aspects of transportation management, such as carrier management, load matching, dispatching, invoicing, and customer relationship management, into a single platform. We have also included less common modules such as part-load software and full-load software, completely eliminating the need for multiple software or systems.
Data management is made easier with the software provided by Bharat Software, and it also encourages real-time visibility. In simple terms, you can monitor shipment status, truck and freight performance, and customer behavior, leading to better decision-making and improved customer satisfaction. You can provide your customers with accurate delivery timings.
The software eliminates all costs associated with purchasing, maintaining, and training on multiple systems. You won’t need any other software, you can check the features page for more information. Unlike other software available on the internet or in India, Bharat Software offers an all-in-one solution, providing you with all your operation information in one place.
Think Big
Bharat Software Solutions makes it possible for any business to think big with our ultimate services and software. The software alone will make your work 40% easier, eliminating the need for hiring new staff and saving money on bookkeeping.
Small businesses can benefit from using an all-in-one transport management software like Bharat Software Solutions (BSS).
BSS integrates all aspects of transportation management, such as carrier management, load matching, dispatching, invoicing, and customer relationship management into a single platform. This helps with data management, real-time visibility, and improved customer satisfaction. The software also partially or fully removes the costs associated with purchasing, maintaining, and training on multiple systems.
The best part? If you’re a small business with limited access to technology or staff with limited English proficiency, you can use the traditional language option that comes with BSS. You can select your preferred regional language available in India, and the entire software will convert to the local language, making it easier to get started. This is how you can speed up your business with ease.
With all these things, you can dream big and plan to achieve more with your business. You can use the software to increase the efficiency as well as increase the revenue. For a small business, it can help you a lot in boosting the start game. Yu can get the initial revenue with ease. Also, the software doesn’t cost you more. You can always instal the software even as a small business. This allows you to think big.
Final Thoughts
In conclusion, more importantly, it eliminates the need for physical files and systems. You can use the software to update and add all data, making it easy to manage your transport operations.
If you still haven’t found what you’re looking for, or need more information on the software, you can check the official website www.bharatsoftware.com and schedule a live demo with the team, who will walk you through the details and provide you with more information on the software.
Rishit Bhatt is a content strategist and a professional writer with a keen interest in technology and tech-enabled businesses. He aims to help businesses integrate tech into their on-premises infrastructure with technical documentation and helpful articles.